Privacy Policy

Effective July 7, 2026 · Loom Labs LLC (Fort Myers, FL)

This Privacy Policy explains how Loom Labs LLC ("Loom Labs," "we," "us") collects, uses, and protects information when you visit loomlabs.dev or contact us through our chat widget, forms, phone, or email.

Information we collect

Contact details you provide: your name, phone number, email, and the content of messages you send us through the site chat widget or other channels.
Usage data: basic, non-identifying information your browser sends (such as pages viewed and device type) to keep the site working and secure.

SMS / text messaging

When you provide your mobile number and opt in through our chat widget or a form, you consent to receive text messages from Loom Labs LLC related to your inquiry, including customer-care, scheduling, and account messages, and occasional promotional messages. Your use of the site is also governed by our Terms of Service.

Message frequency varies. Message and data rates may apply.
Reply STOP at any time to unsubscribe, or HELP for help.
Consent to receive text messages is not a condition of any purchase.
We do not sell, rent, or share your mobile phone number or SMS opt-in consent with any third party or affiliate for their own marketing or promotional purposes. Text-messaging originator opt-in data is not shared with anyone.

How we use information

We use the information you provide to respond to your inquiry, schedule and confirm appointments, provide our services, and, where you have opted in, send you text or email messages. We use usage data to operate, secure, and improve the site.

How we share information

We do not sell your personal information. We share it only with service providers that help us operate (for example, our CRM and messaging provider) under agreements that limit their use to providing services to us, or when required by law. As stated above, SMS opt-in data is never shared for third-party marketing.

Data retention & security

We keep information only as long as needed for the purposes above or as required by law, and we use reasonable technical and organizational measures to protect it.

Your choices

You can opt out of text messages any time by replying STOP, and you can ask us to access or delete your information by emailing us. We will honor requests as required by applicable law.

Changes

We may update this policy from time to time. Material changes will be reflected by updating the effective date above.

Contact

Questions about this policy? Reach Loom Labs LLC at:

Loom Labs LLC
10676 Colonial Blvd, Ste 30 #576
Fort Myers, FL 33913
Phone: (832) 263-2773
Email: [email protected]

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